The impact of social media on young people’s mental health and well-being is a growing topic of concern among parents, educators, health care professionals and regulators. And now, nearly half of US ...

Kyle Chayka Chayka writes about technology and internet culture.

Like a litigation strategy, a communications strategy must strike a balance between strategic foresight and adaptability.

Communication teams must learn how to monitor online reaction in real time, because time is of the essence in a crisis. Of course, social media, while often the trigger of most of the present-day ...

SSA is once again walking back plans that would have limited the agency's level of phone support to beneficiaries.

Politicians are on the campaign trail in real life and online. Can they win their way to parliament, one piece of Gen Z slang ...

While some changes to the Social Security Administration went into effect this week, the agency has also addressed rumors about its communications.

The social media platform is owned by tech billionaire Elon Musk, who is leading efforts to cut government spending.

Scrolling through social media has become the norm for many children and teens. 77% of high schoolers reported frequent daily social media use in a 2023 national survey by the CDC, but experts say ...

Social Security Administration confirms it will continue communicating through all mediums, debunking claims of exclusive use of X.