We are living through a period of profound transformation. The digital revolution, far from reaching its peak, continues to ...

As the first generation that interacted with digital technology reaches an age where dementia risks emerge, scientists have ...

The shift from AIOps to AgentOps represents a transformative opportunity for organizations to fundamentally reimagine their ...

The theory that an increased use of phones and computers has weakened our overall cognitive ability has been around since 2012. But is it true?

In the fast-paced world of digital transformation, identity verification has become a crucial aspect of security and privacy.

The automotive industry is undergoing an unprecedented transformation driven by digital technologies and Industry 4.0 principles. Kumar Rajiv Nayan, an expert in smart manufacturing, explores these ...

The odds of success during digital transformations are low ... The path to meeting these customers’ needs lies in technological evolution. Banks aim to introduce AI, blockchain, RPA, IoT ...

TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital was honored with the 2024 CX ...

technology and services innovator for AI-enabled CX, today announced that TTEC Digital was honored with the 2024 CX Evolution Partner of the Year Award from Genesys ®, a global cloud leader in ...