IDC’s Ryan Reith says there is no critical use case for AI PCs today, but they will be a key part of the future workplace.

With Zia Hubs, Zoho bets on vertical integration to challenge Microsoft, Google, and Box, offering native AI across documents ...

New tiers, Agentforce add-ons, and Slack AI updates mark shift toward embedded AI across CRM and collaboration stack.

In a rapidly evolving global market, navigating cross-border data privacy is more challenging than ever. Here’s how companies ...

Employees at many organizations are adding new apps every month, even when more tools can lead to dependency hell and ...

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce ...

Giving developers an AI assist can help them address challenges including maintaining institutional knowledge and identifying ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

A successful AI initiative is largely determined by the underlying quality of data. IT leaders are elevating their data lake, ...

All IT systems have a finite lifespan. Relying on a platform that has moved past its ‘best by’ date can be a business killer.

Running a high-performing IT function today requires more than just keeping the lights on. With limited resources, high ...

Leaderboard scores don’t guarantee real-world AI success. True value comes from performance in complex, practical and often ...