The move comes in response to a petition by Öztürk’s lawyers Wednesday night asking the judge order her to be sent from ...

El Salvador renditions reach the Supreme Court; Evidence points to little criminality among those rushed to El Salvador’s ...

U.S. markets close up to end volatile week after China raises tariffs to 125% in retaliation - ‘Going against the world will ...

The newly banned accounts included ones for the InfoWars store and Real News show. Today, Elon Musk announced via Twitter that the first Boring Company test tunnel under Los Angeles is almost finished ...

Do you dream of starting a business from home, but you have no clue what type of business to start? Here are 41 small ...

Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

AI-powered knowledge bases significantly improve call center efficiency by providing agents with instant access to accurate and up-to-date information. "AI allows call centers to build knowledge ...

MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

Concerns in Mandarin Chinese may now be addressed by call center agents speaking the same language at the Tourist Assistance Call Center, announced the Department of Tourism (DOT). The language is an ...

I am writing to express my unwavering support for the upcoming vote on May 13 regarding the Newburyport recreation center project. As a resident and subscriber of this newspaper for over 25 years ...