Over the past few years, customers and employees alike have shared complaints online about limited staff availability at ...

AppFolio reported solid Q1 2025 results, driven by increased customer value, new customer acquisition, and service adoption. The company announced strategic partnerships with Second Nature and Zillow ...

Read how one comedian on Reddit is mistaken for a waiter by a customer who chooses to make their life as difficult as ...

Seeking a Technical Support Manager with a solid background in electrical and solar systems. The role involves leading the technical support team, resolving complex technical issues, collaborating ...

A Rivian owner was ready for a long-awaited service visit, until Rivian said his appointment didn’t exist. What happened next ...

Rude customer encounters abound on Reddit. In this story, one woman got charged for causing debit card chaos. Let’s swipe on ...

Aldi Livingston store manager, Kevin Regan, is marking an incredible milestone as he celebrates 25 years with the retailer.

So many more people have been calling in recent weeks that customer service representatives say it's much harder for them to help those with more standard needs, such as applying for benefits or ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos ... in person because he was struggling to get help over the phone. The Social Security ...

This can help you get a clear resolution on day-to-day issues. In a bid to enhance customer experience, SBI Cards has introduced a WhatsApp Connect service. This allows SBI credit card holders to ...

As part of a series of interviews in partnership with Indegene focusing on the customer ... product or use a service. For example, it is difficult to get patients involved in support programmes ...