We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard concept to grasp, so we’ve prepared a couple of demos to help explain what ...

Coveo is a recognized leader in the e-commerce industry, trusted by numerous B2B and B2C enterprises for its AI-search, ...

Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience PALO ALTO, Calif. —April 23, 2025—Talkdesk®, Inc.

QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Enterprise Integration Platform as a Service (EiPaaS) Market, projecting a compound ...

TechBehemoths, a leading platform that connects projects with top IT companies, conducted a global survey from March 5 to March 17 to determine how IT companies use and view Customer Relationship ...

The global data and analytics software market reached $141.91 billion in 2024 and is expected to grow at a compound annual ...

Agentic AI has taken the world by storm this year, and now we must welcome the Agent-in-Chief, Salesforce Futures head Mick Costigan tells ARTHUR GOLDSTUCK.

BofA analyst maintains Buy rating on Salesforce with target of $350. Agentforce could drive growth by 2027. Current use cases ...

Artificial Intelligence is rapidly transforming how businesses use Salesforce—not by replacing the CRM, but by integrating intelligent tools that extend its capabilities. From predictive lead scoring ...