Samsung's Home Appliances Remote Management (HRM) tool, powered by AI, is enhancing customer service by providing faster remote diagnostics and troubleshooting.

The report suggests the smart glasses will not have a “remote control” or button, and instead will use camera and sensor-based gesture control. Rumors from last year suggested Samsung’s ...

Samsung has introduced its new Home Appliances Remote Management (HRM) tool in India, aimed at reducing service wait times ...