The high-tech marketplace provides not only customer service challenges, but also the tools to help companies conquer ...

AppFolio reported solid Q1 2025 results, driven by increased customer value, new customer acquisition, and service adoption.

For executives looking to elevate their customer experience strategy, integrating communications into the core customer ...

McCann Worldgroup Asia Pacific is celebrating its performance at Spikes Asia 2025, earning nine awards across the Asia ...

Q1 2025 Management View CEO Chad Collins highlighted a strong Q1 performance with revenue increasing 21% year-over-year to ...

Customer acquisition might be the backbone of business growth, but customer retention is what sustains long-term success. In a competitive market where customers have endless options, reducing ...

In a significant shift from traditional banking norms regarding eligibility to open and operate individual accounts, the ...

SeQuel Response, a leader in direct mail and targeted customer acquisition strategies for over 16 years, is excited to ...

The brand credits endorsements from Indian cricketer Ravindra Jadeja and actor Munawar Faruqui for amplifying its visibility.

Don't confuse the Trump administration's push for agencies to have a leaner acquisition framework as making everything easier ...

Poonawalla Fincorp (PFL) has announced the launch of of its consumer durables loans business, marking its entry into the fast-growing and high-velocity segment of retail lending.

Loyalty is nice—but advocacy fuels conversions, trust and sustainable expansion. Here's how to activate your biggest fans.