Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...
Buy or leave, Starbucks tells nonpaying customers in policy reversal
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
The Associated Press - Business News on MSN13d
Hanging out at Starbucks will cost you as company reverses its open-door policy
If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...
Detroit Free Press14d
Starbucks reverses open-door policy: Buy something or leave
Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told ...
KDFW15d
Starbucks' new policy: Buy something or get out
What they're saying: "We want everyone to feel welcome and comfortable in our stores," said Starbucks spokesperson Jaci Anderson. "By setting clear expectations for behavior and use of our ...
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...
Pay to stay: Starbucks reverses its open-door policy
Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...
Starbucks brings back refills, condiments. Here's what you can get at Michigan locations
Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.