The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

Gift Article 10 Remaining As a subscriber, you have 10 articles to gift each month. Gifting allows recipients to access the article for free. Nursing home workers and senior health care advocates ...

Before his Warriors defeated the Denver Nuggets on Friday night, Golden State coach Steve Kerr heaped some pretty heavy praise on Nikola Jokic, calling the three-time MVP the best center he's ...

VDOC’s staffing analysis, conducted by GCL Companies ... At Nottoway Correctional Center, day shifts meant to be staffed by eight nurses sometimes operated with only two. As a result, inmates ...

The Trump administration fired hundreds of staff at the National Institute of Occupational Safety and Health, including the World Trade Center Health Program. The health program provides care to ...

(WAOW) -- The City of Marshfield will see staffing at its fire department increase ... and have the staff available so that when they call for their emergency for that day, we can take care ...

In Büren, North Rhine-Westphalia, a significant staffing crisis in the immigration detention center has prompted authorities to consider reactivating retired police officers to fill the gap. This ...

Ashoknagar, Madhya Pradesh: Union Minister of Communications Jyotiraditya Scindia on Saturday inaugurated four call centres of as many telecom companies in Madhya Pradesh's Guna district ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...