Records obtained by NBC 5 Investigates show Dallas police response times in some parts of the city exceeded goals not by ...

Ashley Purcell was only a few weeks into her dispatcher training program when she received an early morning phone call in ...

Calls to 911 obtained by KATU News reveal frantic attempts by bystanders to assist a 20-year-old kayaker before he vanished ...

Officers linked phone numbers to bogus calls, some very serious, and arrested him Tuesday after a fake shooting call in Darby.

Rehoboth Beach’s 911 Center is now utilizing multimedia to 911 and text translation services. These features allow callers to ...

The pay increase, up to $25 an hour, will go into effect May 1. Coupled with a $2,500 hiring bonus, the pay raise takes aim ...

WESCOM Manager Esther Click says the dispatch center serves as both 911 and 411 in Walla Walla, and the expectation for ...

The New Mexico Supreme Court ruled New Mexico law provides 911 dispatchers and their employers are safe from being sued.

Seneca County celebrated Telecommunicator Week this April in recognition of the vital work of its 911 dispatchers, who ...

University Heights Mayor Michael Dylan Brennan told residents during Monday's (April 21) City Council meeting that they ...

The software auto-detects the language of an incoming text and translates for dispatchers, then translates back to those ...

Representatives from Mecklenburg County, Charlotte, Davidson, Matthews, Cornelius, Huntersville and Pineville met with MEDIC ...