Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

As a Shopify store owner, you’re aware that the heartbeat of your business is customer service. But have you considered the lasting impact of bad customer support? It’s a silent storm that can erode ...

show that they need to revamp their Customer Service design to become more efficient and highly responsive when a customer is having poor service. What they have now is a bad design that leads to poor ...

and San Jose Firefighters IAFF Local 230 held a press conference at San Jose's permanently closed Station 33 to highlight the grim consequences of disinvestment in public services. According to ...

"We are getting things under control, but you should expect new releases from OpenAI to be delayed, stuff to break, and for service to sometimes be slow as we deal with capacity challenges," the ...

“From my perspective, given the possible consequences of engaging this ... kind of feeling I’ve paid 10 grand for nothing.” Customer service and roadside assistance is another bugbear ...

(Bloomberg) -- Australia’s regulator has slammed leaders of the country’s pensions industry for overseeing a culture of poor customer service following a review into excessive delays in ...

ASIC’s review looked at the processes of 10 of the biggest pension funds, outside of the two it’s already suing, and identified issues including “excessive delays, poor customer service and ...

(Bloomberg) -- Australia’s regulator has slammed leaders of the country’s pensions industry for overseeing a culture of poor customer service following a review into excessive delays in handling death ...

Australia’s regulator has slammed leaders of the country’s pensions industry for overseeing a culture of poor customer service following a review into excessive delays in handling death ...