The global customer experience platforms market is poised for remarkable expansion, with forecasts indicating a surge from ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Rimini Street Honored with Multiple Awards in Recognition of its Customer Service, Strategy and AI Innovation Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise ...

Winner of Silver Stevie for Front-Line Customer Service Team of the Year and Bronze Stevie for Best Customer Satisfaction Strategy The Stevie Awards for Sales & Customer Service are the world's ...

Rimini Street receives Stevie Awards for Front-Line Customer Service Team of the Year and Best Customer Satisfaction Strategy, and the 2025 AI Excellence Award by Business Intelligence Group LAS ...

LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider ...

LAS VEGAS--(BUSINESS WIRE)-- Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for ...

Khadija Khartit is a strategy, investment ... Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better ...

You can only help whichever client is next in line. But that isn’t the only way to operate. You can instead build a B2B customer service strategy around a prioritization system established through ...