Find top water purifiers under ₹10,000 with RO, UV, UF, and mineral features—perfect for clean, safe drinking water in every household.

Services and solutions provider Boxxe has acquired CAE Technology Services, in a move designed to bolster its position in the corporate market. The deal, the terms of which were not disclosed, will ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

In the early stages of engagement, B2B buyers are assessing not just your solution, but also your credibility, transparency ...

To build long-term loyalty and relevance, brands must evolve with their customers and stay aligned with their expectations.