Find top water purifiers under ₹10,000 with RO, UV, UF, and mineral features—perfect for clean, safe drinking water in every household.

Services and solutions provider Boxxe has acquired CAE Technology Services, in a move designed to bolster its position in the corporate market. The deal, the terms of which were not disclosed, will ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

In the early stages of engagement, B2B buyers are assessing not just your solution, but also your credibility, transparency ...

To build long-term loyalty and relevance, brands must evolve with their customers and stay aligned with their expectations.

The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...

Facebook owner Meta's $14.8 billion investment in Scale AI and hiring of the data-labeling startup's CEO will test how the Trump administration views so-called acquihire deals, which some have ...

President Trump’s transactional approach to the world is not effective in understanding and influencing the actions of principled individuals like Elon Musk, Xi Jinping, and Putin, which pose… ...

Communicating Effectively With Customers on the Web. The Internet provides you with the opportunity to speak to your customers directly, but customers won't linger on your page if you don't ...