AI and machine learning are reshaping how brands interact with their audiences and redefining campaign management, customer ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard concept to grasp, so we’ve prepared a couple of demos to help explain what ...

Salesforce stock has dropped more than 30% from peaks, overcorrecting the stock despite attractive new products. Click here ...

We came across a bullish thesis on Salesforce, Inc. (CRM) on Substack by Quality Equities. In this article, we will summarize ...

Two Wall Street analysts clashed on the outlook for Salesforce stock amid the software maker's push into artificial intelligence products.

The global data and analytics software market reached $141.91 billion in 2024 and is expected to grow at a compound annual ...

Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits down with Salesforce Chair and CEO Marc Benioff to explore the rise of AI ...

Midsize enterprises in the U.S. are embracing offerings from Salesforce ecosystem providers that distill industry-focused large-enterprise CRM capabilities into more affordable packages, ISG says.

Salesforce’s agentic AI, for example, can be trained on data in Salesforce Data Cloud. Agentforce combines three major ... leveraging applications like sales, service, marketing and commerce. A ...

Alibaba Group Holding founder Jack Ma made a surprise appearance at Alibaba Cloud’s campus in Hangzhou on Thursday, in sign of support for the key business unit that is rolling out an ambitious ...