The US IT services sector saw a steep decline in employment in the first quarter of 2025, losing over 34,000 jobs.

Ecuador slipped into recession in 2024, with its economy shrinking by 2.0%—the first contraction after three consecutive ...

Trinidad has launched a new investment promotion agency called Global Trinidad & Tobago by merging three existing agencies, with Sekou Alleyne, head of the pre-existing Invest Trinidad and Tobago, ...

Nearshore operators have been discussing how artificial intelligence could transform the industry for years. However, like ...

Lawyers representing two Cebu-based BPO executives detained in the United States are urging the Philippine government to step in and secure their release. The legal team has launched a public campaign ...

The closure of a facility operated by French BPO giant Teleperformance in Guyana has ignited a wave of speculation.