Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

IWMS stands for integrated workplace management system. These software solutions provide a centralized platform to manage corporate real estate and facilities.

Ji-Hyun Ahn ist als Senior Marketing Manager im Bereich SAP Customer Experience tätig. Sie verfügt über 14 Jahre Marketingerfahrung in verschiedenen Positionen, mit Schwerpunkt auf die IT-Branche.

The Future of Commerce provides news, thought leadership, trends, and analysis on commerce, industry, and technology topics, both consumer-facing and business-to-business. Our purpose is to keep you ...

Geert Leeman is the Chief Revenue Officer of SAP Customer Experience (CX), a market-leading business that supports over 10k customers around the world. In this role, Geert is responsible for building ...

Find out how AI copilots are helping sales teams streamline sales processes and how the technology will help boost sales in the future.

B2B companies can improve outcomes and today's B2B buyer journey by blending digital self-service and the human touch.

Holiday spending 2024 will increase, but consumers will be frugal and looking for deals during the shortened peak shopping ...

Examples of generative AI in commercial lending include analyzing loan applications, summarizing loan information, and ...